Payment and dispatch

No delivery is made to the following regions: Argyll and Bute region with Loch Lomond and Inner Hebrides, Clyde Islands, Guernsey, Isle of Man, Isles of Scilly, Isle of Skye, Isle of Wight, Jersey, Northern Ireland, Orkney Islands, Outer Hebrides, Scottish Highlands, Shetland Islands.

DISPATCH COSTS
Shipping of orders to the UK is free of charge. We ship all our packages DDP (Delivered Duty Paid). This means there are no additional costs for you – all duties, taxes, and fees are already covered by us. Your order will arrive at your doorstep without any unexpected charges.

GIFT VOUCHERS
Gift vouchers are sent exclusively by e-mail. Therefore, we do not charge any shipping costs for gift vouchers.

DELIVERY PERIODS
Unless otherwise specified in the quote, delivery shall be made within 3-6 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

ALL DELIVERIES ARE MADE CLIMATE NEUTRALLY WITH

After shipping, you will receive an e-mail from the respective parcel service with your package number for tracking purposes.

You have the following change options in the shipment tracking:
- Change delivery date
- Select a neighbor
- Signature release authorization
- Select a Pickup Parcel Shop

PAYMENT

Accepted payment options
- Prepayment via transfer

via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express

via Stripe:
- Payment via credit card
- Payment via Google Pay
- Payment via Apple Pay

Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Bank details
You will find our bank details in the order confirmation e-mail.

If you have any questions, you can find our contact details in the imprint.